Service Concierge Customer Support Position

Junior Creative Designer, Sales Support

Schedule: Monday–Friday, 9:00 AM–5:00 PM EST

We’re a leading medical-grade skincare brand trusted by dermatologists, plastic surgeons, and aesthetic professionals across the country. Our mission is to merge science and skincare to deliver real, radiant results.

A major part of that impact comes from helping our physician partners bring their own branded product lines to life — and that starts with thoughtful, high-quality design.

As our Design Concierge , you’ll blend your creative talent with your client-service mindset to support new physician accounts. You'll help bring their private label vision to life through custom design work while supporting the sales team throughout the onboarding process.

You’ll collaborate directly with physician offices, sales representatives, and internal production designers to ensure that every new account receives a seamless, polished, and brand-aligned experience. This role is perfect for an early-career creative who loves design, organization, and working closely with clients.

Collaborate with new physician accounts to understand their style, branding, and aesthetic preferences.

Serve as a key liaison between the Sales team, physician offices, and design/production teams — ensuring clear communication and exceptional service.

Support sales representatives by helping lead the creative portion of the onboarding process for new accounts.

Maintain accurate onboarding details and project updates within Salesforce.

Manage creative timelines and priorities, especially for new client deliverables.

Troubleshoot design or setup issues quickly and proactively.

1–3 years of experience in graphic design, creative production, marketing support, or a related role.

~ Strong proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign required).

~ A strong eye for design and branding — especially clean, professional, elevated aesthetics.

~ Comfort working in a sales-support environment and collaborating with clients.

~ Excellent project management skills; Familiarity with Salesforce or similar CRM platforms.

~ High attention to detail — especially important when supporting medical professionals.

~ Join a mission-driven brand shaping the future of professional skincare.

Work alongside passionate creative, sales, and operations teams.

Opportunities for professional growth in design, branding, and client strategy.