Sr. Logistics Specialist

Who We Are

The Crème Shop is a leading beauty brand based in Los Angeles, known for blending the best of K-Beauty innovation with playful, creative designs. We offer a wide range of products, ranging from thoughtful skincare to colorful cosmetics all crafted with quality ingredients and a commitment to cruelty-free practices. Our mission is to make beauty fun, inclusive, and accessible to everyone. We invite professionals who share our passion for beauty and innovation to join our team, where creativity meets expertise.

Core Values

Big Ownership

Think Big, Act Small

Resourcefulness

Act and Deliver

Teamwork

Drive Clarity

Learn, Grow, Change

About the Role

This role oversees end-to-end warehouse and logistics operations, including managing 3PL warehouse performance across operational issues, inventory accuracy, and other 3PL-related matters. Responsibilities include maintaining optimal inventory levels by warehouse, monitoring inbound and outbound activities for FBA and FBT warehouses, and ensuring efficient logistics execution. The role also focuses on logistics cost optimization, including accurate cost and invoice entry, as well as managing logistics-related chargebacks. In addition, it supports warehouse-specific operational activities such as donations, disposals, returns, and other special inventory movements as needed.

Given the complexity of our K-beauty product catalog—consisting of thousands of SKUs, frequent launches, and fast inventory movement—the ideal candidate is highly detail-oriented, systems-savvy, and comfortable working cross-functionally in a fast-paced environment. Bilingual Korean/English proficiency is strongly preferred due to daily coordination with our Korea-based 3PL partners.

Title: Senior Logistics Specialist

Type: Full-Time, Exempt

Location: Glendale, CA (5 days onsite)

Salary Range: $70,000-$85,000 annually

(Final compensation will be determined based on experience, skills, internal equity, and business needs, in compliance with California pay transparency requirements.)

Responsibilities

Monitor and reconcile inventory levels between internal DC systems and 3PL reports to ensure data accuracy across all platforms

Investigate, document, and resolve inventory discrepancies, shortages, damages, and adjustments in a timely manner

Support cycle counts, physical inventories, and variance reporting with both internal teams and 3PL partners

Monitor inbound/outbound issues for FBA and FBT

Optimize logistics costs and manage invoice entries

Manage logistics chargeback

Other warehouse-specific operation management (Donation, Disposal, Return, etc)

Serve as the primary point of contact for inventory-related communication with Korea-based 3PL partners

Translate and clarify inventory instructions, reports, and discrepancies between Korean and English when needed

Coordinate inbound and outbound inventory movements, transfers, and reconciliations

Maintain accurate inventory records in ERP, WMS, and other inventory management systems

Review and validate inventory reports, shipment confirmations, and adjustment logs

Identify data inconsistencies and proactively flag potential system or process issues

Assist in improving inventory control processes, SOPs, and reporting accuracy

Support product launches, promotions, and seasonal volume changes by ensuring inventory readiness

Collaborate cross-functionally with Operations, Logistics, Sales, Finance, and Customer Service teams

Other duties as assigned per business needs

Required Qualifications

Minimum 5 years of experience in inventory control, supply chain, logistics, or warehouse operations

Experience managing large SKU counts (hundreds to thousands of SKUs) in a fast-moving environment

Strong attention to detail with the ability to spot discrepancies and trends quickly

High proficiency with inventory systems, ERP/WMS platforms, and Excel (pivot tables, VLOOKUP/XLOOKUP preferred)

Ability to manage multiple data sources and prioritize tasks in a deadline-driven environment

Preferred Qualifications

Bilingual in Korean and English (spoken and written)

Experience working with overseas or Korea-based vendors or 3PL partners

Experience in beauty, cosmetics, CPG, or e-commerce industries

Familiarity with inventory audits, cycle counting, and reconciliation best practices

Our Benefits

• 15 days of PTO, 10 Paid Holidays!
• Eligible for benefits first of the month following 30 days of hire
• Company sponsored medical, voluntary vision and dental plans
• Employee Assistance Programs
• Wellness incentive programs
• 50% off employee discount programs
• Monthly catered lunches

The Crème Shop is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

Experience

Required

• Ability to manage multiple data sources and prioritize tasks in a deadline-driven environment
• High proficiency with inventory systems, ERP/WMS platforms, and Excel (pivot tables, VLOOKUP/XLOOKUP preferred)
• Strong attention to detail with the ability to spot discrepancies and trends quickly
• Experience managing large SKU counts (hundreds to thousands of SKUs) in a fast-moving environment
• 5 year(s): Minimum 5 years of experience in inventory control, supply chain, logistics, or warehouse operations

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.