Skincare DTC Customer Experience Specialist; Part-Time

Sofie Pavitt Face

Position: Skincare DTC Customer Experience Specialist (Part-Time)

Location: New York

A growing direct-to-consumer skincare brand in New York is seeking a thoughtful Customer Service Associate. This part-time role involves managing customer inquiries and service operations across multiple channels, ensuring a premium customer experience. Strong written communication and problem-solving skills are essential, along with familiarity with e-commerce tools like Shopify and Gorgias. This position may expand into full-time as the brand grows.

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