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Summary

The Beauty Counter Manager leads sales and customer experience for an assigned beauty brand, delivering personalized makeup and skincare services while driving counter performance. This role blends sales, teaching, and vendor collaboration to build customer relationships in-store and through digital tools. The manager oversees events, maintains counter presentation, and supports team collaboration to meet business goals.

Responsibilities

Provide makeup applications and skincare analyses tailored to customer needs
Set and achieve personal and counter sales goals using in-store and digital selling tools
Manage scheduling and execution of vendor events and promotions
Build and maintain vendor relationships to maximize results
Handle sales transactions including refunds and exchanges
Recruit and retain customers by opening new rewards accounts
Keep department organized, clean, and customer ready
Stay current on beauty trends and product knowledge through training
Work a flexible schedule including evenings and weekends

Requirements

Passion for beauty, makeup application, and skincare
Strong customer service and interpersonal skills
Ability to connect with customers and handle concerns empathetically
Strong multitasking, organization, and follow through skills
Drive to achieve sales goals and use networking and technology
Ability to work flexible schedule based on business needs
Capability for continuous movement and physical tasks during shifts
Ability to lift up to 25 pounds occasionally

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Beauty Counter Manager - The Grove

Job Type