Stylist (Retail)

Stylist Role

The Stylist role at Mejuri involves providing exceptional customer service, styling products, and creating memorable experiences for customers. Key responsibilities include interacting with customers, driving sales, and maintaining a welcoming environment in stores.

Sales

• Interact with customers and drive business through delivering sales and outstanding clienteling
• Take ownership of sales results, focusing on KPIs such as Average Order Value, Conversion %, and revenue to target
• Connect with customers and listen to help find the best items for them
• Support memorable and customized customer service experiences that focus on building relationships through the Mejuri Principles

Operations

• Work with the store team to identify opportunities to improve daily operations (systems, processes) and communicate with HQ where appropriate
• Minimize and mitigate shrink using loss-prevention techniques
• Support all transaction types within OMNI business, including purchases, returns, exchanges, phone sales, BOPIS, and BORIS transactions, ensuring excellent interactions