HOURGLASS COSMETICS — Sr. Manager, Visual Merchandising & Store Design Operations

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com

As we rapidly expand around the globe, the Sr. Manager, Visual Merchandising & Store Design Operations will play a critical role in bringing Hourglass to life with best-in-class execution across retail channels. This position will be responsible for the end-to-end process of seasonal updates, fixture roll out and overhauls for North America (NA) Australia/New Zealand (ANZ) and Asia (APAC) regions including planogram updates, vendor development, budget management final execution and post-market care. Will work closely with cross-functional teams during the assortment planning process and own planogram updates for new launches along with overhauls for key retailers and fixtures. In conjunction, the Sr. Manager, Visual Merchandising & Store Design Operations will own the project management, logistics planning and budget oversight of new store openings and secondary VM exposures in NA, ANZ & APAC. You will learn advanced project management and help to develop new processes that result in best-in-class execution. This is an exciting opportunity to be involved in all aspects of merchandising planning, development & execution as we grow globally across diverse retail channels.

What You Do

Oversee development and execution of world-class visual merchandising strategies that elevate Hourglass global in-store presence across diverse markets.
Lead the end-to-end visual merchandising process for retailer expansions and new market launches and fixture overhauls in NA, ANZ, APAC.
Own seasonal update process across multiple retail channels in NA, ANZ, APAC.
Strategically develop seasonal planogram updates for NA, ANZ, APAC fixtures, Global Countertop Units, and APAC shop-in-shops.
Lead weekly cross-functional meetings with commercial and sales teams to critically assess assortment updates, communicate fixture template spatial constraints and provide recommendations that meet commercial objectives while upholding brand aesthetic standards.
Lead the planning, development and execution process for secondary VM exposures in key NA, ANZ, APAC retailers. Ensure timely response and delivery of approved designs and assets to regions and vendors. Effectively and actively communicate potential project timeline risk.
Own vendor timeline management and communication from project kick off to final execution.
Lead weekly vendor meetings and communicate potential timeline risk.
Track internal project timelines, deliverables, approvals and budgets. Lead weekly team meetings to review project status and potential timeline risk.
Own and effectively project manage new door openings and door closures. Work closely with commercial teams to pro-actively plan fixture inventory for changes in door counts & distribution.
Critically analyze vendor quotes and track POs based on understanding of Globally planned budgets. Effectively present pricing to senior leaders for approvals.
Oversee POs process and ensure proper management in global tracker.
Lead regular status calls with regional teams in NA, ANZ, APAC. Clearly communicate meeting agendas and issue actionable recaps.
Drive process improvement for regional submission of new project requests. Will be the global point person to ensure project request forms are properly issued by regions, tracked and timelines met.
Help drive process improvement for repair and maintenance management.
Oversee repair and maintenance and after-market care process. Ensure post-launch reports are issued and followed-up with to ensure best-in-class execution.
Submit artwork requests for merchandising visual requirements.
Coordinate distribution of seasonal update guidelines and instruction booklets
Create and present visual merchandising guidelines to NA/ANZ/APAC regional teams.
Work collaboratively with VMSD team colleagues and cross functional partners to optimize processes and drive continuous workflow improvement

You’ll Love This Job If

You are extremely ORGANIZED: You enjoy developing and implementing organizational systems.
You are a strong and effective COMMUNICATOR: You are a people person and collaborate well with others.
You are AGILE: You adapt well to changing needs and priorities and are able to pivot easily to achieve goals and deadlines.
You are passionate about the DETAILS and are extremely THOROUGH: You appreciate the importance of having detailed and precise information.

Job Requirements

Minimum 5 years of experience in Visual Merchandising, Project Management or related field
BS in Visual Merchandising will be highly regarded
Strong MS Office and Smartsheet skills
Extremely detailed oriented and organized
Strong communicator and proactive problem solver
Experience with Sketch Up, Adobe Creative Suite, InDesign, Photoshop and Illustrator is a plus
Experience working in an entrepreneur environment is a plus

The expected base salary range for this position is $95,000 to $100,000 per year. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.

In addition to base salary, Hourglass Cosmetics offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.

Hourglass is an organization committed to diversity and inclusion to drive its business results and to create a better future every day for its diverse employees, global consumers, partners and communities. If you are an individual with a disability and need accommodation in order to apply for a job listing, please contact us at 310-392-7799 or careers@hourglasscosmetics.com.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities.

Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

Sr. Manager, Visual Merchandising & Store Design Operations

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