Sales Manager

Benefits

401(k)

Employee discounts

Paid time off

Training & development

Position Overview

Honey Cosmetics is seeking a hands-on Sales Manager to lead sales performance, staff development, and daily store operations across three NYC locations. This role blends sales leadership, training, and basic managerial oversight, ideal for someone who can coach, motivate, and support small teams while maintaining a positive, polished in-store environment.

The Sales Manager will rotate between locations, conduct workshops, monitor sales, and step in as manager-on-duty when present in-store.

Key Responsibilities

Sales Leadership & Coaching

Coach teams of up to 5 staff members per location (15 total across stores)

Guide staff

Product knowledge and service offerings

Add-on sales and upselling techniques

Client education and confidence-building

Monitor individual and store-level sales performance

Set sales goals and support staff in reaching them

Identify sales gaps and implement improvement strategies

Training & Workshops

Fully master all Honey Cosmetics services and products

Lead

In-store trainings

Group workshops

New product and service launches

Create PowerPoint / slide presentations for staff education

Provide clear, repeatable sales scripts and service language

Support onboarding and continued development of staff

Store Rotation & Floor Leadership

Rotate consistently between all three NYC locations

Be present and active on the sales floor during peak hours

Support staff with services and client interactions when needed

Ensure consistency in service quality and sales approach across stores

Manager-on-Duty Responsibilities

Coordinate staff schedules, breaks, and lunch coverage while in-store

Maintain a positive store atmosphere by

Ensuring appropriate music is playing at all times

Monitoring energy, professionalism, and morale

Ensure store standards are upheld

Cleanliness of workstations and common areas

Staff appearance and uniform compliance

Address customer service concerns professionally and calmly

Approve and issue discounts when appropriate, following company guidelines

Escalate higher-level client issues to ownership or corporate support when needed

Customer Experience & Brand Standards

Ensure every client receives a consistent Honey Cosmetics experience

Step in to resolve service issues before they escalate

Model exceptional customer service and sales behavior

Protect brand integrity across all locations

Performance Monitoring & Communication

Track sales metrics and staff performance

Share insights and recommendations with leadership

Assist with promotions, sales initiatives, and incentives

Communicate clearly with staff and management across locations

Qualifications & Skills

3+ years experience in retail sales leadership or store management

Background in beauty, cosmetics, or service-based retail preferred

Strong sales coaching and team development skills

Comfortable leading workshops and presentations

Proficient in PowerPoint or Google Slides

Professional, calm, and solution-oriented under pressure

Organized, dependable, and adaptable in a multi-location environment

What Success Looks Like

Confident, well-trained staff who understand how to sell and serve

Increased retail and service sales

Consistent store standards across all locations

Positive team morale and strong client relationships

A polished, welcoming environment aligned with