POSITION INFORMATION

Permanent – Chicago, USA – Installation Department – Day/Evening – Variable hours

WHO WE ARE

We are recruiting for our sister company, Concept Store Fixtures International LLC (CSF Int, LLC.).

CSF International Inc. is a leading manufacturer of replacement parts, shelves, and case skin kits for all major brands of OEM refrigerated cases in the supermarket industry.

CSF has expanded its expertise beyond re-skinning refrigerated display cases. Today, we also perform glass door retrofits, asset protection installations, and LED retrofits for multi-deck and glass door cases.

YOUR MISSION

The Installation Field Engineer is responsible for mentoring and training the 3rd party Installer (3PI) network, ensuring that proper trade practice and method are applied to achieve the best results for our clients. This role also performs installations, in-field part designs and surveys, job punch list items, and “post scope” audits to close out projects. In addition, the Field Engineer participates in product development by performing test installations of new products in client facilities.

WHAT YOUR DAY WILL LOOK LIKE

Act as the factory representative of CSF International, Inc. during client visits and with 3rd party installers.
Carry out on-site installations, designs, and inspections on time and within budget.
Work on multiple projects as assigned by the Installation Coordinator team.
Work cross-functionally to communicate needs, designs, and issue resolution to the appropriate department.
Complete work according to contract specifications and established policies and procedures.
Act as a mentor to 3rd party installers regarding scope, trade practice, and method.
Seek and report opportunities for overall process and product quality improvement.
Work as part of the installation team to resolve project installation and operational issues, identifying root causes.
Perform pre-installation site surveys as assigned.
Ensure that CSF quality standards are respected throughout the installation process.
Report immediately upon completion of every project.
Perform all other tasks as assigned.

WHAT WE ARE LOOKING FOR

Education

High School Diploma.

Experience (Mandatory)

Minimum 3 years of experience in installation or construction.
Direct experience in the manufacturing industry of replacement parts, shelves, and case skin kits for OEM refrigerated cases is required.
Strong knowledge of construction and installation concepts.
Previous experience installing grocery refrigerated cases.
Knowledge of HVAC (asset).
Experience reporting completed work through a technology-based reporting system (tablet, BIM 360, Smartsheet).

Knowledge, Skills, and Abilities

Work with power and hand tools using proper trade practice and method.
Able to work collaboratively as part of the growing installation team.
Manual dexterity and practical common sense.
Strong organizational and problem-solving abilities.
Excellent oral and written communication skills in English.
Familiarity with Microsoft Office Suite Applications, including Outlook.
Ability to report work site progress and site surveys through BIM 360 Field iOS application and Smartsheets.

Job Requirements

Flexibility to travel by car and/or plane to installation project locations.
Willingness to work variable hours (days/evenings/nights/weekends).

WHAT WE OFFER

At CSF, we take care of our employees. You will find:

Professional development opportunities.
Contribution to a fast-growing company focused on sustainable innovation.
A dynamic work environment where collaboration and results matter.

OUR VALUES

Respect – We treat one another with dignity, courtesy, and professionalism at all times.
Customer First – We put our clients at the center of every decision we make.
On-Time Delivery – We collaborate to meet commitments and deliver results on schedule.
Integrity, Honesty & Trust – We act transparently, honor our commitments, and build confidence through our actions.
Winning Attitude – We foster a positive, proactive mindset focused on success and continuous improvement.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits

Employee assistance program
Flexible schedule
Life insurance
Paid time off

Work Location: On the road

Installation Field Engineer – Parts, Shelves & Case Skin Kits for OEM Refrigerated Cases (Chicago))

Job Type