Overview e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, Well People, Keys Soulcare, Naturium, and rhode. Our products are designed to be high performance, accessible, and supportive of a healthy skin barrier.

In our Fiscal year 25, we achieved net sales of $1 Billion with 26 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and the fastest growing mass cosmetics brand among the top 5. Our compensation philosophy offers competitive pay and benefits, bonus eligibility, equity, flexible time off, year-round half-day Fridays, and a hybrid 3 days in office, 2 days at home work environment. We believe our culture, compensation, flexibility and care for the team are unmatched in beauty and beyond.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

Position Summary

e.l.f Beauty is seeking a Community Manager to engage our growing community. The Community Manager will connect with our fans on social, manage social inbounds, lead proactive engagement opportunities, track feedback and identify ways to celebrate our customers both on and offline, laddering up to the broader Community strategy. The right candidate is deeply ingrained in social and the beauty landscape, has a strong editorial voice and a bias for action. The Community Manager will help foster the connection with our customers, amplifying their voices and sharing whats trending in culture.

Responsibilities

Manage and monitor community inbounds across all social platforms, responding to fan queries, consumer/creator content and industry trends

Conduct positive and proactive outreach to aid in brand awareness and foster brand love

Escalate consumer inbounds to key channel leads

Identify and draft responsive copy based on inbound volume and trend

Actively engage with our audience on social media by liking, commenting and responding to messages

Be agile, open and have a rapid response approach to online customers

Communicate with the customer service team on product orders and promotions

Be curious to identify new content trends, opportunities and trends to social channels

Provide weekly updates on community insights, trending conversations, comments and complaints on our social channels (or competitor channels) for reporting

This position includes routine responsibilities; the right candidate will be nimble and adaptive

Requirements Dedicated experience in consumer communication across social (primarily Instagram and TikTok; could include YouTube, Pinterest, and Twitch)

Strong interest in social media marketing with excellent written communication and strong copywriting, editing and proofreading skills

Prior experience in growing and scaling a digital community is a plus

Excellent multitasking and time-management skills

Culturally aware and naturally curious; continually thinking about how to do things better

Ability to act fast and in real-time

Passion for all things beauty

Experience leveraging industry platforms/tools (e.g., Hootsuite, Sprout, Dash Hudson, CreatorIQ)

Compensation: $60,000 - $80,000 per year

This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors discretion.

e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.

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Associate Community Manager Job at E.L.F. Beauty, Inc. in Los Angeles

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