Salon Manager/Front Desk Coordinator

Coiffique Salon is a luxury protective style and makeup salon in Los Angeles, CA. We recently rebranded and redesigned our space to deliver a five-star experience to our clients, and now we're building the team to match.

We are looking for a salon-savvy, people-first Salon Manager to lead our front-of-house and support our stylist team. This is not a typical receptionist role. You need to understand protective styles, know how to lead a creative team, and run an operation with precision — all while making every client feel like the most important person in the room.

What You'll Do

• Lead day-to-day salon operations: scheduling, client flow, stylist coordination, and team accountability
• Serve as the first and last impression for every Coiffique client — setting the tone for the entire experience
• Use your knowledge of protective styles (braids, locs, twists, wig installs) to assist with client consultations, answer service questions, and set accurate expectations
• Manage the booking calendar using salon software (Vagaro, Booksy, or Square Appointments)
• Support the hiring, onboarding, and ongoing development of new team members
• Resolve client concerns quickly and professionally — de-escalation and empathy are essential
• Handle retail sales, payment processing, daily reconciliation, and inventory management
• Work closely with the owner to uphold and evolve Coiffique's luxury service standards

What We're Looking For

• 2+ years of experience in a salon management, team lead, or supervisory role — beauty industry strongly preferred
• Working knowledge of protective styles: you understand the difference between knotless braids and box braids, what a wig install involves, and how to speak to clients about hair care and realistic expectations
• Proven ability to lead, motivate, and hold a team accountable with professionalism and care
• Warm, polished communication style — in person, by phone, and over DM/text
• Organized and calm under pressure, with strong multitasking ability during peak hours
• Comfortable with booking software and tech tools (we will train on our specific system)
• Available Tuesday through Sunday. Weekend availability is required
• Serve as the first and last impression for every Coiffique client — setting the tone for the entire experience
• Use your knowledge of protective styles (braids, locs, twists, wig installs) to assist with client consultations, answer service questions, and set accurate expectations
• Manage the booking calendar using salon software (Vagaro, Booksy, or Square Appointments)
• Support the hiring, onboarding, and ongoing development of new team members
• Resolve client concerns quickly and professionally — de-escalation and empathy are essential
• Handle retail sales, payment processing, daily reconciliation, and inventory management
• Work closely with the owner to uphold and evolve Coiffique's luxury service standards

Pay: $22.96 - $27.66 per hour

Work Location: In person