Account Manager, Consumer Experience – Beauty (Hybrid NYC)

Assignment Type: Temp

Schedule: Mon–Fri, 8:00 AM–5:00 PM

Pay Rate: $39/hr

Location: Hybrid, NYC (3x/week onsite)

Contract Duration: December 2025 – October 2026

My client, a leading global beauty company, is seeking an Account Manager, Consumer Experience to support several dermatological skincare brands across specialty pure player accounts. This role is a hybrid of account management and consumer experience, focusing on driving both retail performance and digital brand presence.

The position supports LRP, Vichy, DB, and CeraVe within key accounts and plays a critical role in forecasting, stock management, and enhancing the online customer journey.

Key Responsibilities

Account Management

Lead and manage partnerships with major specialty accounts including RGH Ent, LovelySkin, and THG.
Oversee financial trends, forecasting, and contract management.
Generate and distribute all sales and cross-functional reports.
Predict current and future retails and shipments by connecting promotional strategies, replenishment flows, and inventory needs.
Proactively identify opportunities to optimize stock levels to drive profitable sales.

Consumer Experience

Enhance consumer engagement across retailer websites.
Manage sample plans, new product launches, and digital merchandising updates.
Oversee Product Detail Page (PDP) accuracy and optimization.
Execute quarterly brand animations to elevate the online experience.

Essential Duties & Responsibilities

Determine optimal stock levels to support retailer plans and achieve growth objectives.
Monitor and resolve low or out-of-stock situations.
Forecast replenishment flow and remove order processing barriers.
Plan and analyze promotional inventory and sell-through.
Forecast shipments and communicate week-over-week changes, opportunities, and risks.
Build account budgets and quarterly trends, including channel planning.
Partner closely with cross-functional teams:
Customer Service for timely order processing
Demand Planning for item-level forecasting
Sales Administration for promo, launch, and constrained-item allocations

Job Requirements

Bachelor’s degree plus 3+ years in wholesale sell-in or retail planning
Strong knowledge of the beauty industry, competition, and market trends
Self-motivated, analytical, and solutions-oriented
Excellent communication, negotiation, and organizational skills
Ability to build strong internal and external partnerships
Strong computer skills; must be able to multi-task in a fast-paced environment

Judgment & Decision Making

Works with moderate supervision
Responsible for Weeks of Supply (WOS) management
Owns monthly and annual forecasting, budget tracking, and revenue planning

Financial Scope

Annual budget responsibility
Annual revenue responsibility
Monthly and annual net forecasting responsibilities

Competencies

Respectful and collaborative; develops others and enriches team dynamics
Effective communicator who proactively networks
Strong decision-making ability with multi-perspective reasoning
Results-focused, energetic, and integrity-driven
Curious and creative; encourages team innovation
Customer-centric and business-performance oriented
Quality-focused with strong knowledge of the beauty business

E-Commerce Account Manager (Beauty)

Job Type